Text (also called SMS) Messaging is two-way communication that Credit Unions can use to effectively communicate with members. It does not rely on a member being on the Credit Union website, as chat does.
Text Messaging is a Better Bet for Credit Unions than Chatbots
eltropy June 29, 2022Software
chat solutions
,text messaging vs chatbots
,two-way communication
https://eltropy.com/blog/text-messaging-is-a-better-bet-for-credit-unions-than-chatbots/