Video Banking is Essential for Member Experience
eltropy June 29, 2022 Software live video chat , video banking https://eltropy.com/blog/video-banking-is-essential-for-member-experience/ Being able to meet face to face with members is not always a possibility, and even when it is, it comes with social distancing, masks, and occupancy limitations. Modernizing your banking options is essential for providing a high level of customer service and satisfaction.
Three Reasons to Hire a Vet
eltropy Software why hiring veterans https://eltropy.com/blog/three-reasons-to-hire-a-vet/ Research shows that military experience kindles a trusting spirit as well as an ability to trust coworkers and superiors, which is a significant predictor of high-performing teams. Veterans’ ability to trust, and be trusted, inspires organizational cohesion and high morale.
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Top 3 Tips for Credit Unions to know about when Texting
eltropy Software how is texting different , one-to-one texting conversations , tips for credit unions https://eltropy.com/blog/top-3-tips-for-credit-unions-to-know-about-when-texting/ Credit Unions (CUs) have found that their members are requesting the ability to communicate via text messaging. In doing so, CUs have also found it to be very efficient and effective, in turn, providing a better member experience, streamlining operations and enhancing the bottom line. How ...
Why Credit Unions Have Hit the Accelerator on Car Loans
eltropy Software lending communication , mortgage messaging platform , text messaging , text messaging for loan repayment https://eltropy.com/blog/why-credit-unions-have-hit-the-accelerator-on-car-loans/ Credit Union of America had a problem. Its relationship with local car dealers was closer to “adversary” than “partner,” according to a case study cited by Credit Union Direct Lending (CUDL). “We were losing our members at the point of sale, at the dealership,” said Gary Hull, Len ...
Q-SYS – Smart Queue Management System Kenya
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Free Sample Packs & Loops
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Why Employee Morale Is Crucial
eltropy Software employee morale , text messaging to communicate https://eltropy.com/blog/why-employee-morale-is-crucial/ Representatives often take extra steps with members, for example, using Text Messaging to communicate additional and clear information on particular offerings.
Text Messaging is a Better Bet for Credit Unions than Chatbots
eltropy Software chat solutions , text messaging vs chatbots , two-way communication https://eltropy.com/blog/text-messaging-is-a-better-bet-for-credit-unions-than-chatbots/ Text (also called SMS) Messaging is two-way communication that Credit Unions can use to effectively communicate with members. It does not rely on a member being on the Credit Union website, as chat does.