BookMarksPlus

How to handle calls during the pandemic and streamline phone orders?

Software

centralized order management

,

coping with surge in demand

,

maximizing revenue

,

phone order routing

,

queue system

https://writeablog.net/vivantcorp/h2-how-to-handle-calls-during-the-pandemic-and-streamline-phone  
We had a client today who was not able to cope with the number of calls ringing to their 30 locations and was looking to find a way to not lose the orders. There are a few creative ways to cope with the surge in demand during this pandemic.